LUFTHANSA : BOOKING PROCESS – Enhance Customer Experience

Lufthansa has recently launched a new booking flow. In this video you can learn about the new booking flow with David who wants to fly to Barcelona. New services and features such as the shopping cart are presented. Further information can be found here:

Credits from people interactive

Creative Director: Michael Tobehn
Senior Art Director / Motion Designer: Yiannis Lapatas
Project Manager: Michael Henze


Client: Deutsche Lufthansa AG


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